2018 Rewind – Celebrating 20 Years in VET

2018 in Numbers

  • 444 senior managers surveyed as part of Voice of VET
  • 89 posts on VETrak community
  • 20th year of VETtrak
  • 6 cities visited by VETengage
  • 3 new product releases
  • 1 new General Manager

We turned 20!

Over the last 20 years, VETtrak has been chosen by RTOs more than any other brand.

Conceived by two TAFE teachers in their Launceston garage, we’ve grown to become number 1 in RTO. Vocational education & training (VET) organisations rely on VETtrak for their compliance and reporting needs in RTO in Schools, Enterprise RTOs and private colleges.  

It’s not just because of our depth of experience and longevity. We’re known for our class-leading compliance reporting in every Australian state & territory, our unlimited support, and an ecosystem of portals and integrations. Put simply, VETtrak is, without doubt, the most robust and reliable Student Management System in Australia.  Thank you for trusting us for 20 years and referring so many of your peers.

VETengage National Roadshow

We’re listening and engaging more. In 2018 we hosted 2 VETengage roadshows visiting Perth, Adelaide, Brisbane, Melbourne, Sydney and Hobart (for the first time). We also launched the VETtrak community to help you connect with other users, request product features, and create a dialogue with our customers.

VETengage outlined some of our recent features, the roadmap for 2019, our partner integrations, and an introduction to our Voice of VET project. Some of these recent features included: our new importers, file notes, and our revamped attendance recording.

Missed us? View the VETengage webinar or get the presentation slides.

VETtrak Feature Highlights in 2018

We made compliant error-free reporting more efficient. We simplified TGA importing, reporting with AVS, and developed importers. All of this so you can get more done natively within VETtrak.



file notes

We delivered File Notes. You can now create curated, permission-based notations of “who” did “what” “when” by adding context to your data.



We simplified your attendance recording in the Trainer Portal with our mobile-first refresh. It’s customisable, quick, and easy.

Building our Partner Ecosystem

In support of our first-hand innovations within VETtrak, we also began working more closely with the ecosystem of partners that integrate with or provide support services for VETtrak. We added more Partner integrations to help you improve efficiency in your RTO and attract more students with flexible payment options.

By working more closely with a range of technology partners we’re reducing the friction to make this experience more seamless. Whether you need to integrate with a Learning Management System (LMS), payment processor, or assessment software, import data from students and trainers, or push data via API, VETtrak is here to help.

Many of you that attended VETengage will have enjoyed lunch sponsored by partners Debitsuccess, socks provided by Canvas, and learned more about Upstream, Ezidebit, Catapult and ReadyTech stablemates MyProfiling.

Voice of VET

We’ve heard many RTOs and customers voice frustration about unfavorable coverage of VET. We shared this concern, and in anticipation, we partnered with JobReady & ReadyTech to launch the annual Voice of VET survey to give you a voice. This survey was designed to foster a sense of community within the sector, to build advocacy within the sector, and provide an avenue to positively influence media coverage and positioning of the sector. We encourage those of you that haven’t seen the results to compare your own experience, and if desired, put yourself forward to share your own views.

2018 in summary

We hope you’ve all sensed the change in VETtrak, the branding, the leadership, the responsiveness to your needs and a positive product direction.

In January we’ll launch our 19.1 release and share our predictions for 2019. What are you expecting in VET in 2019? Will the election impact on the policy settings in education? Will free TAFE impact on Private providers? We’d love to hear your thoughts.

Merry Christmas and happy new year from our Christmas party to yours!